FAQ

I accept most common formats such as Microsoft Word (.doc/.docx), PDF, and plain text. If you are unsure about your file format, you can send it first and I will check it for you.

If your instructions are not clear, I will ask for clarification before starting the work. It is important that I fully understand your needs to deliver the best result.

The turnaround time depends on the complexity and length of your request. I will provide an estimated completion time before we proceed. Urgent requests may be accommodated depending on availability.

Yes, you can request revisions if the result does not fully match your initial instructions. Revisions are available within the agreed scope of work.

All work is done manually and tailored to your request. I do not reuse or copy previous work. If needed, I can provide a plagiarism check result for your assurance.

Nope. But, if your request specifically involves AI-based content, I will inform you. Otherwise, all work is carefully written or edited to meet academic and professional standards.

Once the payment is confirmed, I will begin working on your order. You may receive updates depending on the scope of the project.

Yes, your privacy is fully respected. All files and personal information you share will be kept confidential and will not be shared with any third party.

You can still contact me and explain your situation. I will let you know if your request can be completed within the required time frame.

If you are outside Indonesia, I generally recommend using Wise because it offers lower fees and better exchange rates. However, PayPal is also acceptable if that is more convenient for you.

Yes, international payments may include transaction or conversion fees depending on your provider. These fees are usually charged by Wise or PayPal, not by me. Please make sure the total amount received matches the agreed price.

Payments are usually made in USD unless stated otherwise. If you prefer another currency, we can discuss it beforehand. Wise will automatically convert your local currency if needed.

You can create an account on Wise, add your payment method (bank account or card), and send money using the details I provide. The process is guided step by step within the platform and is generally straightforward.

This will depend on the agreement. In most cases, I will guide you on which option to select. Please follow the instructions carefully to avoid unnecessary fees or delays.

Wise transfers are usually faster and may arrive within a few hours to one business day. PayPal payments are typically instant. However, delays may occur depending on your bank or region.